Verint Appoints Dave Rhodes as CEO to Accelerate CX Automation Vision
Written by Emily J. Thompson, Senior Investment Analyst
Updated: Feb 24 2026
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Source: Newsfilter
- Leadership Change: Verint has appointed Dave Rhodes as CEO effective immediately, who previously served as CEO of Calabrio, aiming to unify both companies to accelerate their CX automation vision.
- Market Leadership: Rhodes will lead a newly formed organization that combines Verint's global enterprise automation capabilities with Calabrio's widely adopted workforce engagement solutions, creating one of the largest customer experience datasets globally and enhancing competitive positioning.
- Commitment to Business Outcomes: Rhodes emphasized the immense pressure brands face to leverage AI for tangible business value, noting that Verint's customers are already achieving higher sales, reduced churn, and significant workforce productivity gains.
- Strategic Integration: By bringing both organizations under one leadership team and brand, Verint is committed to delivering on its promise to customers by providing immediate business outcomes, thereby establishing a unique market position in CX automation.
About the author
Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
