ServiceNow and UiPath's AI Potential
Written by Emily J. Thompson, Senior Investment Analyst
Updated: 5 days ago
0mins
Source: NASDAQ.COM
- Revenue Growth Momentum: ServiceNow continues to grow rapidly in the IT service management sector, with recent earnings reports indicating strong revenue growth rates, and it is expected to further drive revenue through its Control Tower solution, solidifying its market leadership.
- Layering AI Applications: By leveraging strong adoption of its Now Assist suite, ServiceNow enhances its market penetration of AI applications, while the launch of Control Tower could become a key driver in the agentic AI orchestration space, improving client workflow efficiency.
- Market Opportunity for UiPath: UiPath's leadership in robotic process automation (RPA) has laid the groundwork for its Maestro platform, which effectively manages software bots and third-party AI agents, expected to save costs for clients and enhance operational efficiency.
- Valuation Appeal: UiPath currently trades at a forward price-to-sales ratio of 3.5 and a price-to-earnings ratio below 15, indicating significant undervaluation potential, and if the company can sustain growth, it is poised to lead in the agentic AI orchestration market.
Trade with 70% Backtested Accuracy
Stop guessing "Should I Buy NOW?" and start using high-conviction signals backed by rigorous historical data.
Sign up today to access powerful investing tools and make smarter, data-driven decisions.
Analyst Views on NOW
Wall Street analysts forecast NOW stock price to rise
32 Analyst Rating
30 Buy
2 Hold
0 Sell
Strong Buy
Current: 108.010
Low
172.00
Averages
222.81
High
263.00
Current: 108.010
Low
172.00
Averages
222.81
High
263.00
About NOW
ServiceNow, Inc. provides an artificial intelligence (AI) platform for business transformation. The Company’s AI platform connects people, processes, data, and devices to increase productivity and maximize business outcomes. Its intelligent platform, the Now Platform, is a cloud-based solution that helps enterprises and organizations across public and private sectors digitize workflows. The workflow applications built on the Now Platform are organized into four primary areas: Technology, CRM and Industry, Core Business and Creator. Its products include IT Service Management, IT Operations Management, HR Service Delivery, ServiceNow AI Agents, AI Experience, Build Agent, ServiceNow AI Control Tower, AI Agent Fabric, RaptorDB, Workflow Data Fabric, Workplace Service Delivery, ServiceNow Platform Encryption, Telecommunications Service Operations Management, and others. The Company also offers identity security, helping organizations secure access across the enterprise.
About the author
Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
NTT DOCOMO and StarHub Collaborate to Enhance Roaming Services
- Industry First Collaboration: NTT DOCOMO, StarHub, and ServiceNow have launched an autonomous roaming solution using ServiceNow CRM to accelerate the identification and resolution of roaming issues, aiming to enhance connectivity reliability for travelers worldwide, marking the establishment of the first inter-carrier automated operational model in the industry.
- Automation Enhancements: Since 2021, DOCOMO has eliminated manual intervention through Zero-Touch Operation (ZTO) technology, and is now extending this automation to inter-carrier operations with StarHub and ServiceNow, significantly improving fault recovery speed and reducing the need for manual support.
- Real-Time Fault Resolution: The new solution transforms manual processes into autonomous workflows that coordinate roaming fault resolution in real time, enhancing operators' visibility into network status and enabling faster issue detection and resolution, thereby improving service quality for travelers globally.
- Standardized Operational Goals: This collaboration aims to achieve higher service quality and fewer service interruptions, promoting industry standardization and enhancing the reliability of international roaming services, ultimately providing travelers with a better connectivity experience.
See More
Tri-Party Collaboration Enhances International Roaming Services
- Industry First Collaboration: NTT DOCOMO, StarHub, and ServiceNow have jointly developed the first inter-carrier automated roaming solution on the ServiceNow AI platform, significantly enhancing connectivity reliability for international travelers through real-time fault resolution coordination.
- Efficiency Boost through Automation: Since 2021, DOCOMO's implementation of Zero-Touch Operation (ZTO) has accelerated fault recovery, and the new solution is expected to further reduce issue resolution times, thereby improving customer satisfaction and trust.
- Standardized Processes Reduce Delays: The new model leverages AI and data workflows to provide real-time fault information, enabling operators to quickly identify issues, which reduces delays associated with traditional manual processes and enhances service quality and market competitiveness.
- Global Commercialization Goals: The three companies aim to launch this solution in the second half of the year, intending to improve the reliability of international roaming services through a standardized inter-carrier operational model that meets travelers' demands for seamless connectivity.
See More
Lightspeed Acquires Significant Stake in Kodiak AI
- Stake Acquisition: Lightspeed Management Company purchased 7,340,475 shares of Kodiak AI in Q4 2026 for approximately $80.16 million, representing 5.74% of the fund's 13F reportable AUM, indicating strong conviction in the company's future prospects.
- Market Performance: As of February 27, 2026, Kodiak AI's stock price stood at $8.40, reflecting a 5.66% increase since its public debut in September 2025, outperforming the S&P 500 by 1.51 percentage points during the same period, showcasing market confidence in its growth.
- Company Overview: Kodiak AI specializes in autonomous driving solutions for commercial and defense applications, leveraging a proprietary multi-sensor architecture to deliver scalable AI navigation in complex environments, targeting commercial transport, defense contractors, and industrial fleet operators.
- Investment Outlook: Despite being a smaller player in the self-driving sector, Kodiak AI has garnered industry attention, with Northland naming it a top pick for 2026 with a price target of $17, reflecting expectations for significant growth potential in the autonomous trucking industry.
See More
Lightspeed Acquires Shares of Kodiak AI
- New Investment Move: Lightspeed acquired 7,340,475 shares of Kodiak AI in Q4 2026, with an estimated transaction value of $80.16 million, reflecting strong confidence in the company, especially given its public listing just six months prior.
- Asset Management Shift: This transaction increased Lightspeed's 13F reportable assets under management (AUM) by 5.74%, highlighting its commitment to Kodiak AI and enhancing its market position in the autonomous driving sector.
- Strong Market Performance: As of February 27, 2026, Kodiak AI's stock price stood at $8.40, up 5.66% since its September 2025 IPO, outperforming the S&P 500 by 1.51 percentage points, indicating its appeal in a competitive market.
- Industry Outlook Analysis: Kodiak AI focuses on autonomous driving solutions for commercial and defense applications, and while it is a relatively small player, its long-term success will largely depend on the development of the autonomous trucking industry, particularly the adoption of the 'Driving as a Service' model.
See More
Middle East Turmoil Triggers Market Panic
- Oil Price Surge Impact: The closure of the Strait of Hormuz due to U.S. and Israeli attacks on Iran has led to skyrocketing oil prices, which are expected to exacerbate inflation and hinder the Federal Reserve's ability to cut interest rates, posing significant obstacles to economic recovery.
- Private Equity Crisis: Private equity and private credit firms are facing a trust crisis as they are perceived as high-risk debt bearers, leading to a sharp decline in market confidence regarding their future, which could result in a wave of bankruptcies and further heighten recession risks.
- Nvidia Under Customer Pressure: Despite Nvidia reporting strong quarterly results last week, concerns over future demand have intensified as competitors Amazon and Alphabet launched cheaper chips, causing its stock price to drop from $196 to $176, reflecting investor panic in the tech sector.
- Layoff Wave Triggers Market Turmoil: Block's announcement of a 40% workforce reduction has sparked concerns about the future of the tech industry; while this move may boost stock prices in the short term, it risks losing top talent and undermining operational stability and market confidence in the long run.
See More
Risks Arising from AI System Complexity
- Lack of Understanding: Alfredo Hickman, Chief Information Security Officer at Obsidian Security, highlights that AI technology developers lack understanding of where the technology will be in one to three years, making it difficult for organizations to foresee potential risks when deploying AI, which could lead to decision-making errors and decreased operational efficiency.
- Silent Failure Risks: Noe Ramos, VP of AI Operations at Agiloft, emphasizes that errors in AI systems are often silent and can accumulate over weeks or months, leading to compliance risks and erosion of trust, necessitating effective monitoring mechanisms to address these potential issues.
- Customer Service Mismanagement: IBM's Suja Viswesan discovered that an autonomous customer service agent began approving refunds outside of policy guidelines, which, while seemingly harmless, could lead to significant missteps in customer management, illustrating the inherent risks of AI systems in decision-making.
- Balancing Rapid Deployment and Control: Despite a McKinsey report indicating that 23% of companies are scaling AI applications, organizations face immense pressure to balance rapid deployment with risk control; Hickman notes that companies must find equilibrium between pursuing technological advantages and maintaining operational control to avoid strategic missteps.
See More
NTT DOCOMO and StarHub Collaborate to Enhance Roaming Services
- Industry First Collaboration: NTT DOCOMO, StarHub, and ServiceNow have launched an autonomous roaming solution using ServiceNow CRM to accelerate the identification and resolution of roaming issues, aiming to enhance connectivity reliability for travelers worldwide, marking the establishment of the first inter-carrier automated operational model in the industry.
- Automation Enhancements: Since 2021, DOCOMO has eliminated manual intervention through Zero-Touch Operation (ZTO) technology, and is now extending this automation to inter-carrier operations with StarHub and ServiceNow, significantly improving fault recovery speed and reducing the need for manual support.
- Real-Time Fault Resolution: The new solution transforms manual processes into autonomous workflows that coordinate roaming fault resolution in real time, enhancing operators' visibility into network status and enabling faster issue detection and resolution, thereby improving service quality for travelers globally.
- Standardized Operational Goals: This collaboration aims to achieve higher service quality and fewer service interruptions, promoting industry standardization and enhancing the reliability of international roaming services, ultimately providing travelers with a better connectivity experience.
See More
Tri-Party Collaboration Enhances International Roaming Services
- Industry First Collaboration: NTT DOCOMO, StarHub, and ServiceNow have jointly developed the first inter-carrier automated roaming solution on the ServiceNow AI platform, significantly enhancing connectivity reliability for international travelers through real-time fault resolution coordination.
- Efficiency Boost through Automation: Since 2021, DOCOMO's implementation of Zero-Touch Operation (ZTO) has accelerated fault recovery, and the new solution is expected to further reduce issue resolution times, thereby improving customer satisfaction and trust.
- Standardized Processes Reduce Delays: The new model leverages AI and data workflows to provide real-time fault information, enabling operators to quickly identify issues, which reduces delays associated with traditional manual processes and enhances service quality and market competitiveness.
- Global Commercialization Goals: The three companies aim to launch this solution in the second half of the year, intending to improve the reliability of international roaming services through a standardized inter-carrier operational model that meets travelers' demands for seamless connectivity.
See More
Lightspeed Acquires Significant Stake in Kodiak AI
- Stake Acquisition: Lightspeed Management Company purchased 7,340,475 shares of Kodiak AI in Q4 2026 for approximately $80.16 million, representing 5.74% of the fund's 13F reportable AUM, indicating strong conviction in the company's future prospects.
- Market Performance: As of February 27, 2026, Kodiak AI's stock price stood at $8.40, reflecting a 5.66% increase since its public debut in September 2025, outperforming the S&P 500 by 1.51 percentage points during the same period, showcasing market confidence in its growth.
- Company Overview: Kodiak AI specializes in autonomous driving solutions for commercial and defense applications, leveraging a proprietary multi-sensor architecture to deliver scalable AI navigation in complex environments, targeting commercial transport, defense contractors, and industrial fleet operators.
- Investment Outlook: Despite being a smaller player in the self-driving sector, Kodiak AI has garnered industry attention, with Northland naming it a top pick for 2026 with a price target of $17, reflecting expectations for significant growth potential in the autonomous trucking industry.
See More
Lightspeed Acquires Shares of Kodiak AI
- New Investment Move: Lightspeed acquired 7,340,475 shares of Kodiak AI in Q4 2026, with an estimated transaction value of $80.16 million, reflecting strong confidence in the company, especially given its public listing just six months prior.
- Asset Management Shift: This transaction increased Lightspeed's 13F reportable assets under management (AUM) by 5.74%, highlighting its commitment to Kodiak AI and enhancing its market position in the autonomous driving sector.
- Strong Market Performance: As of February 27, 2026, Kodiak AI's stock price stood at $8.40, up 5.66% since its September 2025 IPO, outperforming the S&P 500 by 1.51 percentage points, indicating its appeal in a competitive market.
- Industry Outlook Analysis: Kodiak AI focuses on autonomous driving solutions for commercial and defense applications, and while it is a relatively small player, its long-term success will largely depend on the development of the autonomous trucking industry, particularly the adoption of the 'Driving as a Service' model.
See More
Middle East Turmoil Triggers Market Panic
- Oil Price Surge Impact: The closure of the Strait of Hormuz due to U.S. and Israeli attacks on Iran has led to skyrocketing oil prices, which are expected to exacerbate inflation and hinder the Federal Reserve's ability to cut interest rates, posing significant obstacles to economic recovery.
- Private Equity Crisis: Private equity and private credit firms are facing a trust crisis as they are perceived as high-risk debt bearers, leading to a sharp decline in market confidence regarding their future, which could result in a wave of bankruptcies and further heighten recession risks.
- Nvidia Under Customer Pressure: Despite Nvidia reporting strong quarterly results last week, concerns over future demand have intensified as competitors Amazon and Alphabet launched cheaper chips, causing its stock price to drop from $196 to $176, reflecting investor panic in the tech sector.
- Layoff Wave Triggers Market Turmoil: Block's announcement of a 40% workforce reduction has sparked concerns about the future of the tech industry; while this move may boost stock prices in the short term, it risks losing top talent and undermining operational stability and market confidence in the long run.
See More
Risks Arising from AI System Complexity
- Lack of Understanding: Alfredo Hickman, Chief Information Security Officer at Obsidian Security, highlights that AI technology developers lack understanding of where the technology will be in one to three years, making it difficult for organizations to foresee potential risks when deploying AI, which could lead to decision-making errors and decreased operational efficiency.
- Silent Failure Risks: Noe Ramos, VP of AI Operations at Agiloft, emphasizes that errors in AI systems are often silent and can accumulate over weeks or months, leading to compliance risks and erosion of trust, necessitating effective monitoring mechanisms to address these potential issues.
- Customer Service Mismanagement: IBM's Suja Viswesan discovered that an autonomous customer service agent began approving refunds outside of policy guidelines, which, while seemingly harmless, could lead to significant missteps in customer management, illustrating the inherent risks of AI systems in decision-making.
- Balancing Rapid Deployment and Control: Despite a McKinsey report indicating that 23% of companies are scaling AI applications, organizations face immense pressure to balance rapid deployment with risk control; Hickman notes that companies must find equilibrium between pursuing technological advantages and maintaining operational control to avoid strategic missteps.
See More
