Forrester Announces Global Customer Experience Event Series
Written by Emily J. Thompson, Senior Investment Analyst
Updated: 15 hours ago
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Should l Buy FORR?
Source: Newsfilter
- Event Schedule Announced: Forrester has unveiled its global customer experience event series for 2026, featuring the CX Summit EMEA in Amsterdam from June 8-10, the CX Forum East in New York City on June 16-17, and the CX Forum West in San Francisco on June 29-30, aimed at bringing together leaders in customer experience, marketing, and digital business to explore enhancements in customer experience in the AI era.
- Theme Focus: This year's theme, 'Build The Experience AI Can't,' emphasizes the necessity for organizations to integrate human creativity, context, customer identity, and quality data to establish consumer trust and enhance the quality of customer interactions, thereby driving business growth in a technology-driven landscape.
- Keynote Content: The event will feature several keynote sessions, including 'Maximize Your Total Experience With Forrester's EX Index,' which reveals how employee experience directly impacts brand and customer value, and 'Distrust In The Age Of AI,' which discusses how brands must rethink customer experience amidst declining consumer trust.
- Special Program Arrangements: Attendees will have the opportunity to participate in special programs, including the invitation-only Executive Leadership Exchange, immersive experiences simulating CX adventures, a celebration of Forrester's Total Experience Honorees, and a new Future Leaders program designed to nurture the next generation of industry leaders.
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Analyst Views on FORR
About FORR
Forrester Research, Inc. is an independent research and advisory firm. The Company operates through three segments: Research, Consulting, and Events. The Research segment provides objective, independent and data-driven research insights utilizing both qualitative and quantitative data. Its primary subscription research services include Forrester Decisions. The Consulting segment includes consulting projects and advisory services. It delivers focused insights and recommendations to assist clients in developing and executing technology and business strategies. The Events segment hosts multiple events across North America, Europe, and the Asia-Pacific region. Its Events focused on business imperatives of significant interest to clients, including business-to-business marketing, sales and product leadership, customer experience, security and risk, technology and innovation, and data strategies and insights.
About the author
Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
Forrester Announces Global Customer Experience Event Series
- Event Schedule Announced: Forrester has unveiled its global customer experience event series for 2026, featuring the CX Summit EMEA in Amsterdam from June 8-10, the CX Forum East in New York City on June 16-17, and the CX Forum West in San Francisco on June 29-30, aimed at bringing together leaders in customer experience, marketing, and digital business to explore enhancements in customer experience in the AI era.
- Theme Focus: This year's theme, 'Build The Experience AI Can't,' emphasizes the necessity for organizations to integrate human creativity, context, customer identity, and quality data to establish consumer trust and enhance the quality of customer interactions, thereby driving business growth in a technology-driven landscape.
- Keynote Content: The event will feature several keynote sessions, including 'Maximize Your Total Experience With Forrester's EX Index,' which reveals how employee experience directly impacts brand and customer value, and 'Distrust In The Age Of AI,' which discusses how brands must rethink customer experience amidst declining consumer trust.
- Special Program Arrangements: Attendees will have the opportunity to participate in special programs, including the invitation-only Executive Leadership Exchange, immersive experiences simulating CX adventures, a celebration of Forrester's Total Experience Honorees, and a new Future Leaders program designed to nurture the next generation of industry leaders.
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- Strong Financial Performance: Palantir reported a 70% revenue increase in Q4 2023, reaching $1.4 billion, with non-GAAP net income rising 79% to $0.25 per share, marking the tenth consecutive quarter of acceleration and showcasing its robust performance in the enterprise AI sector.
- Industry Leadership: Both Forrester Research and IDC have ranked Palantir as a leader in AI decisioning software, highlighting its technological advantage in optimizing procurement and supply chain management decisions, which further solidifies its market position.
- Future Growth Expectations: With the AI platforms market projected to expand at a 38% annual growth rate through 2033, Palantir's outlook is optimistic, although its current P/E ratio of 183 suggests that investors should carefully assess the risk-reward balance.
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- Analyst Expectations: Wall Street analysts generally view Palantir's stock as oversold, with a median target price of $196, implying a 43% upside from the current price of $137, reflecting confidence in the company's growth prospects.
- Financial Performance: In its fourth-quarter report, Palantir reported a 70% year-over-year revenue increase to $1.4 billion, with non-GAAP net income rising 79% to $0.25 per share, achieving revenue acceleration for ten consecutive quarters, showcasing its strong growth potential in the enterprise AI sector.
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Forrester's B2B Summit to Feature The Fray Performance
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- Featured Performer: The multi-Platinum band The Fray will perform at the B2B Summit in Phoenix from April 26-29, 2026, known for their four Grammy nominations and multiple Billboard Top 10 hits, promising an energetic live performance for attendees.
- Strategy Reset: With most buying decisions being made prior to seller interactions, B2B leaders must reset their go-to-market strategies to thrive amidst unprecedented unpredictability, ensuring they remain competitive in the market.
- Forrester's Influence: As one of the most influential research and advisory firms globally, Forrester empowers leaders across technology, customer experience, and marketing sectors to accelerate growth and achieve customer-centric goals through its unique research and continuous guidance model.
See More
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- Nvidia Market Leadership: Nvidia's stock has risen 980% in the same period, currently trading at $183, with a median target price of $250 from analysts, suggesting a 37% upside and highlighting its sustained leadership in AI infrastructure.
- Strong Business Growth: Palantir has accelerated revenue growth for 10 consecutive quarters, achieving a Rule of 40 score of 127% in Q4, reflecting exceptional business fundamentals, with Morgan Stanley analysts calling it the best fundamental story in software.
- Cautious Investor Advice: Despite Palantir's 37% decline from its peak, its high P/E ratio of 205 warrants caution among investors, recommending small positions to mitigate risks if the company fails to meet Wall Street's lofty expectations.
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Forrester Research Q4 2025 Earnings Call Insights
- AI-Driven Business Transformation: Forrester launched AI Access in 2025, with Q4 unique users increasing by 55% year-over-year, indicating a significant rise in client demand for AI products, which is expected to drive future revenue growth.
- Declining Financial Performance: Q4 revenue was $101.1 million, down 6% year-over-year, with full-year revenue at $396.9 million, an 8% decrease, reflecting challenges following the exit from the strategy consulting business.
- Improved Client Retention: Client retention reached 87% in 2025, a 4-point improvement year-over-year, indicating enhancements in client relationship management and service quality, potentially laying a foundation for future revenue stability.
- Cautious Future Outlook: The company guided 2026 revenue between $345 million and $360 million, representing a 9% to 13% decline, primarily influenced by the exit from strategy consulting and restructuring of the events business, highlighting uncertainties in the future market.
See More
Forrester Announces Global Customer Experience Event Series
- Event Schedule Announced: Forrester has unveiled its global customer experience event series for 2026, featuring the CX Summit EMEA in Amsterdam from June 8-10, the CX Forum East in New York City on June 16-17, and the CX Forum West in San Francisco on June 29-30, aimed at bringing together leaders in customer experience, marketing, and digital business to explore enhancements in customer experience in the AI era.
- Theme Focus: This year's theme, 'Build The Experience AI Can't,' emphasizes the necessity for organizations to integrate human creativity, context, customer identity, and quality data to establish consumer trust and enhance the quality of customer interactions, thereby driving business growth in a technology-driven landscape.
- Keynote Content: The event will feature several keynote sessions, including 'Maximize Your Total Experience With Forrester's EX Index,' which reveals how employee experience directly impacts brand and customer value, and 'Distrust In The Age Of AI,' which discusses how brands must rethink customer experience amidst declining consumer trust.
- Special Program Arrangements: Attendees will have the opportunity to participate in special programs, including the invitation-only Executive Leadership Exchange, immersive experiences simulating CX adventures, a celebration of Forrester's Total Experience Honorees, and a new Future Leaders program designed to nurture the next generation of industry leaders.
See More
Analysts Bullish on Palantir Stock Potential
- Stock Price Potential: Wall Street analysts generally view Palantir's stock as undervalued, with a median target price of $196 implying a 43% upside from the current price of $137, reflecting confidence in the company's future growth.
- Strong Financial Performance: Palantir reported a 70% revenue increase in Q4 2023, reaching $1.4 billion, with non-GAAP net income rising 79% to $0.25 per share, marking the tenth consecutive quarter of acceleration and showcasing its robust performance in the enterprise AI sector.
- Industry Leadership: Both Forrester Research and IDC have ranked Palantir as a leader in AI decisioning software, highlighting its technological advantage in optimizing procurement and supply chain management decisions, which further solidifies its market position.
- Future Growth Expectations: With the AI platforms market projected to expand at a 38% annual growth rate through 2033, Palantir's outlook is optimistic, although its current P/E ratio of 183 suggests that investors should carefully assess the risk-reward balance.
See More
Palantir Shares Surge 2000% Yet Face Challenges Ahead
- Stock Performance: Palantir shares have surged 2000% since January 2023, yet the stock has trended lower in 2026, currently trading 34% below its record high, indicating market caution regarding its future performance.
- Analyst Expectations: Wall Street analysts generally view Palantir's stock as oversold, with a median target price of $196, implying a 43% upside from the current price of $137, reflecting confidence in the company's growth prospects.
- Financial Performance: In its fourth-quarter report, Palantir reported a 70% year-over-year revenue increase to $1.4 billion, with non-GAAP net income rising 79% to $0.25 per share, achieving revenue acceleration for ten consecutive quarters, showcasing its strong growth potential in the enterprise AI sector.
- Market Outlook: According to Grand View Research, the AI platforms market is expected to expand at a 38% annual growth rate through 2033, positioning Palantir's leadership in this space as a powerful driver for future revenue growth.
See More
Forrester's B2B Summit to Feature The Fray Performance
- B2B Summit Theme: Forrester has announced that the theme for the 2026 North America B2B Summit will be “GTM Singularity,” aimed at helping marketing, sales, and product leaders adapt to evolving buyer behaviors and modernize their go-to-market strategies in an AI-driven era.
- Featured Performer: The multi-Platinum band The Fray will perform at the B2B Summit in Phoenix from April 26-29, 2026, known for their four Grammy nominations and multiple Billboard Top 10 hits, promising an energetic live performance for attendees.
- Strategy Reset: With most buying decisions being made prior to seller interactions, B2B leaders must reset their go-to-market strategies to thrive amidst unprecedented unpredictability, ensuring they remain competitive in the market.
- Forrester's Influence: As one of the most influential research and advisory firms globally, Forrester empowers leaders across technology, customer experience, and marketing sectors to accelerate growth and achieve customer-centric goals through its unique research and continuous guidance model.
See More
AI Boom Drives Palantir and Nvidia Stock Surge
- Palantir Stock Potential: Since the release of ChatGPT in November 2022, Palantir's shares have surged 1,650%, currently priced at $132, with analysts setting a target price of $199, indicating a 51% upside and showcasing its strong growth potential in the AI platform market.
- Nvidia Market Leadership: Nvidia's stock has risen 980% in the same period, currently trading at $183, with a median target price of $250 from analysts, suggesting a 37% upside and highlighting its sustained leadership in AI infrastructure.
- Strong Business Growth: Palantir has accelerated revenue growth for 10 consecutive quarters, achieving a Rule of 40 score of 127% in Q4, reflecting exceptional business fundamentals, with Morgan Stanley analysts calling it the best fundamental story in software.
- Cautious Investor Advice: Despite Palantir's 37% decline from its peak, its high P/E ratio of 205 warrants caution among investors, recommending small positions to mitigate risks if the company fails to meet Wall Street's lofty expectations.
See More
Forrester Research Q4 2025 Earnings Call Insights
- AI-Driven Business Transformation: Forrester launched AI Access in 2025, with Q4 unique users increasing by 55% year-over-year, indicating a significant rise in client demand for AI products, which is expected to drive future revenue growth.
- Declining Financial Performance: Q4 revenue was $101.1 million, down 6% year-over-year, with full-year revenue at $396.9 million, an 8% decrease, reflecting challenges following the exit from the strategy consulting business.
- Improved Client Retention: Client retention reached 87% in 2025, a 4-point improvement year-over-year, indicating enhancements in client relationship management and service quality, potentially laying a foundation for future revenue stability.
- Cautious Future Outlook: The company guided 2026 revenue between $345 million and $360 million, representing a 9% to 13% decline, primarily influenced by the exit from strategy consulting and restructuring of the events business, highlighting uncertainties in the future market.
See More
