Better.com Leverages AI Voice Automation to Enhance Mortgage Efficiency
Written by Emily J. Thompson, Senior Investment Analyst
Updated: 6 days ago
0mins
Should l Buy BETR?
Source: Businesswire
- AI Voice Automation Implementation: Better.com utilizes ElevenLabs' AI voice agent Betsy™ to handle nearly 100,000 mortgage-related calls monthly, achieving 35.5% automation of borrower inquiries, significantly enhancing customer experience while reducing operational costs.
- Substantial Time Savings: In 2025, Betsy™ placed 1.89 million inbound and outbound calls, saving Better's loan officers over 1,666 hours of human time each month, allowing them to focus on higher-value advisory work and improving overall business efficiency.
- Compliance and Reliability Assurance: Better.com ensures that all compliance steps require explicit consent and adhere to state licensing requirements in its use of AI voice agents, demonstrating a commitment to compliance in the highly regulated mortgage industry, thereby enhancing customer trust.
- Optimized Technical Architecture: Better.com transitioned its voice experience from an initial speech-to-speech model to a modular pipeline combining speech-to-text, large language models, and text-to-speech, ensuring stability and reliability under high tool-call volumes, thus improving the quality of customer service.
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Analyst Views on BETR
Wall Street analysts forecast BETR stock price to rise
2 Analyst Rating
1 Buy
1 Hold
0 Sell
Moderate Buy
Current: 35.000
Low
40.00
Averages
40.00
High
40.00
Current: 35.000
Low
40.00
Averages
40.00
High
40.00
About BETR
Better Home & Finance Holding Company is an artificial intelligence (AI) home finance company. The Company is an AI-powered mortgage lender and fintech company. Its AI platform, Tinman, allows customers to see their rate options in seconds, get pre-approved in minutes, lock in rates, and close their loan in three weeks. In addition, Betsy, a voice-based AI loan assistant built exclusively for the mortgage industry that delivers timely application status updates to consumers, answering questions, and moving their loan application along 24/7/365. It offers Home Finance (home loan) products and Better Plus (non-mortgage) products, including real estate services and insurance products. Its mortgage offerings include government-sponsored enterprises (GSE)-conforming mortgage loans, U.S. Federal Housing Administration (FHA) and Veterans Affairs (VA) loans, and jumbo mortgage loans. Its suite of non-mortgage products includes Better Real Estate, Better Settlement Services, and Better Cover.
About the author
Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
Better.com Leverages AI Voice Automation to Enhance Mortgage Efficiency
- AI Voice Automation Implementation: Better.com utilizes ElevenLabs' AI voice agent Betsy™ to handle nearly 100,000 mortgage-related calls monthly, achieving 35.5% automation of borrower inquiries, significantly enhancing customer experience while reducing operational costs.
- Substantial Time Savings: In 2025, Betsy™ placed 1.89 million inbound and outbound calls, saving Better's loan officers over 1,666 hours of human time each month, allowing them to focus on higher-value advisory work and improving overall business efficiency.
- Compliance and Reliability Assurance: Better.com ensures that all compliance steps require explicit consent and adhere to state licensing requirements in its use of AI voice agents, demonstrating a commitment to compliance in the highly regulated mortgage industry, thereby enhancing customer trust.
- Optimized Technical Architecture: Better.com transitioned its voice experience from an initial speech-to-speech model to a modular pipeline combining speech-to-text, large language models, and text-to-speech, ensuring stability and reliability under high tool-call volumes, thus improving the quality of customer service.
See More
Better Partners with Sky to Launch Innovative Financing Model
- Strategic Partnership: Better Home & Finance has entered into a strategic partnership with Framework Ventures to provide $500 million in credit by integrating into the Sky stablecoin ecosystem, aiming to enhance its market position in home finance.
- Capital Injection Impact: Through collaboration with Sky, Better expects to rapidly scale loan origination, potentially lowering mortgage rates for consumers in the long term, thereby increasing customer attraction and market competitiveness.
- Technological Innovation: Better will be the first conforming mortgage originator to utilize tokenized capital, expected to reduce funding costs by over 100 basis points, helping the company achieve interest rates below 5%, significantly improving loan affordability for customers.
- Market Outlook: With the rapid growth of tokenized financial assets, Better plans to scale its monthly loan origination from $500 million to over $1 billion by 2026, further solidifying its leadership position in the U.S. housing finance market.
See More
Better Home & Finance Grants Inducement Awards to New Executives
- Executive Inducement Awards: On February 11, 2026, Better Home & Finance granted inducement awards to new CFO Loveen Advani and COO Barry Feierstein, comprising 110,000 and 75,000 performance-based restricted stock units (RSUs) respectively, aimed at incentivizing them to achieve company performance targets over the next four years.
- Employee Incentive Plan: The inducement plan also includes awards to 22 new employees totaling 103,308 time-based RSUs, with 25% vesting on the first anniversary of their start date and the remainder vesting quarterly over the next three years, designed to enhance employee retention and company cohesion.
- Plan Compliance: This inducement plan is established under Nasdaq Listing Rule 5635(c)(4) and is specifically designed for individuals who were not previously employed by Better, ensuring compliance and transparency in attracting new talent to the company.
- Company Background: Better Home & Finance is the first AI-native mortgage and home equity finance platform, having funded over $110 billion since 2016, and is committed to simplifying the homeownership process for Americans through its AI platform Tinman®, enhancing its competitive edge in the market.
See More
Better Home & Finance Holding Company Reveals Inducement Grants in Accordance with NASDAQ Listing Rule 5635(C)(4)
Company Announcement: Better Home & Finance Holding Company has announced the availability of inducement grant options.
Regulatory Compliance: The inducement grants are being issued under NASDAQ Listing Rule 5635(c).
See More
Argan Inc (AGX) Options Volume Hits 1,601 Contracts, 60.1% of Average Daily Volume
- Active Options Trading: Argan Inc's options volume today reached 1,601 contracts, equivalent to approximately 160,100 shares, indicating a trading activity level of 60.1% of its average daily volume over the past month, which may reflect market interest in its future performance.
- High Strike Call Options: The $370 strike call option has shown particularly high volume today, with 109 contracts traded, representing about 10,900 shares, suggesting that investors are optimistic about the stock's potential for future gains.
- Better Home & Finance Options Activity: In parallel, Better Home & Finance Holding Co saw options trading volume of 2,762 contracts, equivalent to approximately 276,200 shares, indicating a trading activity level of 59.1% of its average daily volume over the past month, reflecting market interest in the company.
- Bullish Options Trend: In BETR's trading, the $90 strike call option stands out with a volume of 1,202 contracts traded today, representing about 120,200 shares, demonstrating investor confidence in its future performance.
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Robinhood Markets Surges Nearly 300% in 2025, Future Growth in Doubt
- Stock Surge: Robinhood Markets saw its share price soar from $40 to $153.86 in 2025, nearly tripling, driven by its expansion into cryptocurrency and financial services, although recent declines in trading volumes may impact future performance.
- Market Performance: Better Home & Finance emerged as the best-performing U.S.-listed financial stock in 2025, with a 265% increase to $39.87, fueled by its shift towards AI and bullish endorsements from notable fund managers, yet its future growth prospects remain uncertain.
- M&A Activity: Forge Global's shares rose nearly 219% in 2025, primarily due to Charles Schwab's acquisition plan at $45 per share, totaling $660 million, although future growth opportunities appear limited, this could inspire similar M&A transactions in the sector.
- Market Expectations: With a market cap of $104 billion, Robinhood's current trading price is $115.27, and while high growth expectations are still baked into its valuation, a continued decline in trading volumes could lead to further price corrections.
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Better.com Leverages AI Voice Automation to Enhance Mortgage Efficiency
- AI Voice Automation Implementation: Better.com utilizes ElevenLabs' AI voice agent Betsy™ to handle nearly 100,000 mortgage-related calls monthly, achieving 35.5% automation of borrower inquiries, significantly enhancing customer experience while reducing operational costs.
- Substantial Time Savings: In 2025, Betsy™ placed 1.89 million inbound and outbound calls, saving Better's loan officers over 1,666 hours of human time each month, allowing them to focus on higher-value advisory work and improving overall business efficiency.
- Compliance and Reliability Assurance: Better.com ensures that all compliance steps require explicit consent and adhere to state licensing requirements in its use of AI voice agents, demonstrating a commitment to compliance in the highly regulated mortgage industry, thereby enhancing customer trust.
- Optimized Technical Architecture: Better.com transitioned its voice experience from an initial speech-to-speech model to a modular pipeline combining speech-to-text, large language models, and text-to-speech, ensuring stability and reliability under high tool-call volumes, thus improving the quality of customer service.
See More
Better Partners with Sky to Launch Innovative Financing Model
- Strategic Partnership: Better Home & Finance has entered into a strategic partnership with Framework Ventures to provide $500 million in credit by integrating into the Sky stablecoin ecosystem, aiming to enhance its market position in home finance.
- Capital Injection Impact: Through collaboration with Sky, Better expects to rapidly scale loan origination, potentially lowering mortgage rates for consumers in the long term, thereby increasing customer attraction and market competitiveness.
- Technological Innovation: Better will be the first conforming mortgage originator to utilize tokenized capital, expected to reduce funding costs by over 100 basis points, helping the company achieve interest rates below 5%, significantly improving loan affordability for customers.
- Market Outlook: With the rapid growth of tokenized financial assets, Better plans to scale its monthly loan origination from $500 million to over $1 billion by 2026, further solidifying its leadership position in the U.S. housing finance market.
See More
Better Home & Finance Grants Inducement Awards to New Executives
- Executive Inducement Awards: On February 11, 2026, Better Home & Finance granted inducement awards to new CFO Loveen Advani and COO Barry Feierstein, comprising 110,000 and 75,000 performance-based restricted stock units (RSUs) respectively, aimed at incentivizing them to achieve company performance targets over the next four years.
- Employee Incentive Plan: The inducement plan also includes awards to 22 new employees totaling 103,308 time-based RSUs, with 25% vesting on the first anniversary of their start date and the remainder vesting quarterly over the next three years, designed to enhance employee retention and company cohesion.
- Plan Compliance: This inducement plan is established under Nasdaq Listing Rule 5635(c)(4) and is specifically designed for individuals who were not previously employed by Better, ensuring compliance and transparency in attracting new talent to the company.
- Company Background: Better Home & Finance is the first AI-native mortgage and home equity finance platform, having funded over $110 billion since 2016, and is committed to simplifying the homeownership process for Americans through its AI platform Tinman®, enhancing its competitive edge in the market.
See More
Better Home & Finance Holding Company Reveals Inducement Grants in Accordance with NASDAQ Listing Rule 5635(C)(4)
Company Announcement: Better Home & Finance Holding Company has announced the availability of inducement grant options.
Regulatory Compliance: The inducement grants are being issued under NASDAQ Listing Rule 5635(c).
See More
Argan Inc (AGX) Options Volume Hits 1,601 Contracts, 60.1% of Average Daily Volume
- Active Options Trading: Argan Inc's options volume today reached 1,601 contracts, equivalent to approximately 160,100 shares, indicating a trading activity level of 60.1% of its average daily volume over the past month, which may reflect market interest in its future performance.
- High Strike Call Options: The $370 strike call option has shown particularly high volume today, with 109 contracts traded, representing about 10,900 shares, suggesting that investors are optimistic about the stock's potential for future gains.
- Better Home & Finance Options Activity: In parallel, Better Home & Finance Holding Co saw options trading volume of 2,762 contracts, equivalent to approximately 276,200 shares, indicating a trading activity level of 59.1% of its average daily volume over the past month, reflecting market interest in the company.
- Bullish Options Trend: In BETR's trading, the $90 strike call option stands out with a volume of 1,202 contracts traded today, representing about 120,200 shares, demonstrating investor confidence in its future performance.
See More
Robinhood Markets Surges Nearly 300% in 2025, Future Growth in Doubt
- Stock Surge: Robinhood Markets saw its share price soar from $40 to $153.86 in 2025, nearly tripling, driven by its expansion into cryptocurrency and financial services, although recent declines in trading volumes may impact future performance.
- Market Performance: Better Home & Finance emerged as the best-performing U.S.-listed financial stock in 2025, with a 265% increase to $39.87, fueled by its shift towards AI and bullish endorsements from notable fund managers, yet its future growth prospects remain uncertain.
- M&A Activity: Forge Global's shares rose nearly 219% in 2025, primarily due to Charles Schwab's acquisition plan at $45 per share, totaling $660 million, although future growth opportunities appear limited, this could inspire similar M&A transactions in the sector.
- Market Expectations: With a market cap of $104 billion, Robinhood's current trading price is $115.27, and while high growth expectations are still baked into its valuation, a continued decline in trading volumes could lead to further price corrections.
See More
