Agora and FPT Announce Strategic Partnership to Expand AI Adoption in Southeast Asia's Financial Services
Written by Emily J. Thompson, Senior Investment Analyst
Updated: Feb 24 2026
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Should l Buy API?
Agora and FPT announced a strategic partnership to expand artificial intelligence adoption across Southeast Asia's banking and financial services sector. The collaboration will combine Agora's real-time engagement and conversational AI capabilities with FPT's regional footprint and enterprise integration expertise to help financial institutions enhance customer engagement, streamline digital services, and improve operational efficiency. By integrating Agora's Conversational AI and ultra-low-latency real-time communications with FPT's enterprise AI ecosystem, the partnership enables banks and financial institutions to deliver secure, intelligent, and real-time interactions across voice, chat, and video.
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About API
Agora Inc. is a holding company of two independent divisions, under the Agora brand and Shengwang brand, whose businesses are conducted through separate entities. Agora provides Real-Time Engagement Platform-as-a-Service (PaaS) that operates in the United States, as well as other international markets outside the United States and China. Shengwang provides Real-Time Engagement PaaS in the China market. The Company provides developers with customizable and compatible application programming interfaces (APIs), to embed real-time voice, video, interactive live-streaming, chat, whiteboard, and artificial intelligence capabilities into their applications without the need to develop the technology or build the underlying infrastructure themselves. The real-time data transmission is handled by the Company’s Software-Defined Real-Time Network (SD-RTN), which is a virtual network overlay on top of the public Internet.
About the author
Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
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Earnings Per Share: The earnings per share (EPS) reported is $0.05, reflecting the company's financial standing.
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- Significant Business Impact: FPT's AI solutions are already deployed in over 40 banks and financial institutions globally, with Sacombank's AI voice agents increasing call handling capacity by 58%, managing up to 41,000 calls per day, significantly improving customer experience.
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Earnings Report: A summary of the earnings report for the fourth quarter indicates a significant performance metric.
Earnings Per Share: The earnings per share (EPS) reported is $0.05, reflecting the company's financial standing.
See More
Agora (API) Q4 2025 Earnings Call Transcript
See More
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- Earnings Highlights: Agora reported a Q4 GAAP EPS of $0.05 with revenues of $38.2 million, reflecting a year-over-year growth of 10.7%, indicating the company's stable growth and profitability in the market.
- Future Outlook: The company expects total revenues for Q1 2026 to range between $36 million and $37 million, representing a year-over-year growth of 8.1% to 11.1%, showcasing potential for future growth based on preliminary market assessments.
- Market Condition Impact: While the current outlook is optimistic, Agora emphasizes that these projections are based on available information and may be subject to change due to evolving market and operational conditions, alerting investors to potential risks.
- AI Voice Technology Progress: Agora is actively addressing AI voice latency issues, enhancing its technological competitiveness, which is expected to positively impact future revenue growth.
See More
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- Strategic Partnership: Agora and Vietnam's FPT have formed a strategic partnership aimed at driving digital transformation in Southeast Asia's banking and financial services sector by combining real-time engagement and conversational AI technologies to enhance customer engagement and operational efficiency.
- Enhanced Customer Interactions: By integrating Agora's Conversational AI with FPT's enterprise AI ecosystem, financial institutions can deliver secure, intelligent real-time interactions across multiple channels, addressing customer demands for personalized services.
- Significant Business Impact: FPT's AI solutions are already deployed in over 40 banks and financial institutions globally, with Sacombank's AI voice agents increasing call handling capacity by 58%, managing up to 41,000 calls per day, significantly improving customer experience.
- Compliance and Security Assurance: The partnership's solution is designed to meet Southeast Asia's increasingly stringent regulatory frameworks, combining real-time engagement with AI automation to enhance service efficiency while ensuring data protection and compliance.
See More
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- Strategic Partnership: Agora has partnered with Sentino to launch an AI Companion Platform aimed at helping AI brands and device makers build long-term emotionally engaging AI companions, transitioning AI from simple chat to daily companionship.
- Core Features: The platform includes four core features such as automatically generated inner thoughts, AI Diary, Diary Illustration, and Music Diary, designed to enhance user engagement through emotionally driven interactions, thereby increasing user retention.
- Market Impact: By reducing complexity and speeding up time to market, the collaboration between Agora and Sentino not only enhances the emotional depth of AI agents but also provides developers with a scalable ecosystem to quickly expand features for brands.
- Future Vision: Together, Agora and Sentino are committed to reshaping the future of Physical AI, ensuring it is not only intelligent but also leaves a lasting impression on users, fulfilling the demand for emotional connections in human-centric AI.
See More
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- Strategic Partnership: Agora has formed a strategic partnership with Sentino to launch an AI companion platform aimed at enhancing long-term user engagement by combining emotional depth with real-time conversation, shifting AI from simple Q&A to emotional companionship.
- Core Features: The platform includes four core features such as automatically generated inner thoughts, AI diary, diary illustrations, and music diary, designed to strengthen emotional connections between users and AI by remembering shared moments and expressing emotions, thereby increasing user return rates.
- Market Applications: The platform supports various Physical AI applications, including AI companions, education, and brand avatars, enabling brands to quickly expand features, reduce complexity, and accelerate time to market, addressing the growing demand for emotional AI in the market.
- Human-Centric AI Vision: Sentino's CEO Chris Chen emphasizes the commitment to transforming static characters into living assets, enabling IP holders to move beyond simple interactions and build sustainable emotional economies, further driving user loyalty and long-term value growth.
See More
