Zoom's Q4 Earnings Miss Expectations, Stock Declines
Written by Emily J. Thompson, Senior Investment Analyst
Updated: Feb 10 2026
0mins
Should l Buy ZM?
Source: Benzinga
Zoom Communications Inc. saw its stock decline by 6.66% as it hit a 20-day low following a mixed earnings report.
The company reported an adjusted EPS of $1.44 for Q4, missing the consensus estimate of $1.49, while revenue slightly exceeded expectations at $1.247 billion. However, the disappointing guidance for Q1, with an adjusted EPS forecast of $1.40 to $1.42, falling short of the $1.45 analyst estimate, has raised concerns about future profitability and market sentiment. Additionally, the stock is trading 11% below its 20-day SMA, indicating a bearish trend.
This mixed performance has led to a reassessment of investor strategies, as the market reacts to the company's cautious outlook amid increasing competition and uncertain demand.
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Analyst Views on ZM
Wall Street analysts forecast ZM stock price to rise
20 Analyst Rating
12 Buy
7 Hold
1 Sell
Moderate Buy
Current: 73.500
Low
85.00
Averages
99.33
High
115.00
Current: 73.500
Low
85.00
Averages
99.33
High
115.00
About ZM
Zoom Communications, Inc. provides an artificial intelligence (AI) work platform for human connection. Zoom Workplace, the Company’s AI-powered, open collaboration platform built for modern work, enables us to streamline communications, increase employee engagement, optimize in-person time, improve productivity, and offer customer choice with third-party apps and integrations. Zoom Workplace, powered by Zoom AI Companion, includes collaboration solutions like meetings, team chat, phone, scheduler, whiteboard, spaces, Workvivo, and more. Its communication products include Zoom Meetings, Zoom Phone, Zoom Team Chat, Zoom scheduler, and Zoom mail and calendar. Its productivity products include Zoom Docs, Zoom Whiteboard, Zoom Clips, and Zoom Tasks. Its space products include Zoom Rooms, Zoom Workspace Reservation, and Zoom Visitor Management. It serves various industries, including education, financial services, government, retail, manufacturing and healthcare.
About the author
Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
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- Customer Experience Enhancement: Zoom Customer Experience (ZCX) ARR grew in high double digits, with all top 10 CX deals involving paid AI, and seven of these deals representing competitive displacements of leading CCaaS incumbents, highlighting Zoom's increasing competitiveness in the market.
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See More
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- AI Product Potential: Analysts believe that Zoom's strong momentum in new offerings like Workvivo, Contact Center, and AI Companion, while overall growth drivers remain unclear, could lead to sustainable free cash flow expansion through effective AI monetization strategies.
- Cautious Market Reaction: Despite Evercore and Morgan Stanley maintaining positive ratings on Zoom, analysts express caution regarding the fiscal 2027 free cash flow guidance, suggesting that future growth signals need to be observed further due to contract and interest rate dynamics.
See More
